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Avaya Aura® Experience Portal with POM Implementation and Maintenance Sample Questions:

1. The Avaya Aura experience Portal (AAI P) system consist;; of which two major subsystems? (Choose two)

A) Private Brain Exchange (PBX) servers
B) Media Processing Platform (MPP)
C) Application Enablement Services (AES)
D) Experience Portal Manager (EPM)
E) Avaya Media Servers (AMS)

2. A customer has installed Avaya Aura Experience Portal, but no port was specified in the configuration the WebLM server. What is the default port used by the WebLM server?

A) 8080
B) 8443
C) 443
D) 28443

3. Your client reported they were monitoring a campaign for Proactive Outreach Manager (POM) from the Avaya Aura Experience Portal (AAI P) Web Administration POM Monitor screen and they observed a message "Resource temporarily Unavailable."
Which two steps would you take to identity the cause of this message? (Choose two)

A) Verify that the text-to Speech (TTS) Speech Server is working and is licensed correctly
B) Verify that the WebLM license is not expired arid verify if you have configured the required number
C) Verify that the Media Processing Platform (MPP) is operational
D) Verify that the Experience Portal Manager (EPM) can communicate with the Avaya Aura Communication Manager (AACM)
E) Verify that the Short Message Service (SMS) server is not down.

4. What is the last step that is required after successful installation of intelligent Customer Routing (ICR) Core?

A) Restart the ICR Core service.
B) Reboot the machine.
C) Restart the httpd service.
D) Restart the terracotta service.

5. Which field on the MRP Servers page specifies the IP address the speech server must server must use to communicate with the MRP when processing Automatic Speech Recognition (ASR) and text to speech requests?

A) Network Address (VoIP)
B) Network Address (AppSvr)
C) Host Address
D) Network Address (MRCP)

Solutions: