Cisco 642-832 Q&A - in .pdf
- Exam Code: 642-832
- Exam Name: Troubleshooting and Maintaining Cisco IP Switched Networks (TSHOOT)
- Updated: Sep 16, 2026
- Q & A: 70 Questions and Answers
- Printable Cisco 642-832 PDF Format. It is an electronic file format regardless of the operating system platform.
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Cisco 642-832 Q&A - Testing Engine
- Exam Code: 642-832
- Exam Name: Troubleshooting and Maintaining Cisco IP Switched Networks (TSHOOT)
- Updated: Sep 16, 2026
- Q & A: 70 Questions and Answers
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Cisco 642-832 Exam Syllabus Topics:
| Section | Objectives |
|---|---|
| Topic 1: Infrastructure Services and Maintenance | - Device Management
|
| Topic 2: IP Services | - First Hop Redundancy Protocols
|
| Topic 3: Layer 3 Routing Technologies | - OSPF Troubleshooting
|
| Topic 4: Layer 2 Technologies | - VLANs and Trunking Troubleshooting
|
Cisco Troubleshooting and Maintaining Cisco IP Switched Networks (TSHOOT) Sample Questions:
The implementations group has been using the test bed to do a `proof-of-concept' that requires both Client 1 and Client 2 to access the WEB Server at 209.65.200.241. After several changes to the network addressing, routing scheme, DHCP services, NTP services, layer 2 connectivity, FHRP services, and device security, a trouble ticket has been opened indicating that Client 1 cannot ping the 209.65.200.241 address.
Use the supported commands to isolated the cause of this fault and answer the following questions.
On which device is the fault condition located?
Client is unable to ping IP 209.65.200.241...
- A. R4
- B. R3
- C. R1
- D. ASW1
- E. R2
- F. DSW1
- G. DSW2
Correct Answer: C 🗳️
You have 2 NTP servers in your network - 10.1.1.1 and 10.1.1.2. You want to configure a Cisco router to use 10.1.1.2 as its NTP server before falling back to 10.1.1.1. Which commands will you use to configure the router?
- A. ntp server 10.1.1.1 ntp server 10.1.1.2
- B. ntp server 10.1.1.1 fallback ntp server 10.1.1.2
- C. ntp server 10.1.1.1 ntp server 10.1.1.2 primary
- D. ntp server 10.1.1.1 ntp server 10.1.1.2 prefer
Correct Answer: D 🗳️
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The implementations group has been using the test bed to do a `proof-of-concept' that requires both Client 1 and Client 2 to access the WEB Server at 209.65.200.241. After several changes to the network addressing, routing scheme, DHCP services, NTP services, layer 2 connectivity, FHRP services, and device security, a trouble ticket has been opened indicating that Client 1 cannot ping the 209.65.200.241 address.
Use the supported commands to isolated the cause of this fault and answer the following questions.
On which device is the fault condition located?
Client is unable to ping IP 209.65.200.241
- A. R4
- B. R3
- C. R1
- D. ASW1
- E. R2
- F. DSW1
- G. DSW2
- H. ASW2
Correct Answer: A 🗳️
DRAG DROP
There are many Network Maintenance models. Match the model names on the left to the options on the right:
Correct Answer:
Explanation:
FCAPS -> Fault, Configuration, Accounting, Performance and Security (ISO)
ITIL -> A collection of best practice recommendations
Cisco Lifecycle -> Often referred to as the PPDIOO model
TMN -> Telecommunications Management Network
Well Known Network Maintenance Models
Maintenance models
Model
Explanation
FCAPS
Fault-, Configuration-, Accounting-, Performance- and Security management defined by ISO
ITIL
IT Infrastructure Library
Defines a collection of best-practice recommendations that work together to meet business goals.
TMN
Telecommunications Management Network
ITU-T variation of FCAPS - See above - specially targeted towards Tele Communication Networks
PPDIOO
Also called Cisco Lifecycle Services (See drawing below)
PPDIOO Life Cycle Reference: http://mars.tekkom.dk/mediawiki/index.php/CCNP_TSHOOT_642-832/Chapter_1
Topic 9, Ticket 7 : Port Security
Topology Overview (Actual Troubleshooting lab design is for below network design)
Client Should have IP 10.2.1.3
EIGRP 100 is running between switch DSW1 & DSW2
OSPF (Process ID 1) is running between R1, R2, R3, R4
Network of OSPF is redistributed in EIGRP
BGP 65001 is configured on R1 with Webserver cloud AS 65002
HSRP is running between DSW1 & DSW2 Switches
The company has created the test bed shown in the layer 2 and layer 3 topology exhibits.
This network consists of four routers, two layer 3 switches and two layer 2 switches.
In the IPv4 layer 3 topology, R1, R2, R3, and R4 are running OSPF with an OSPF process number 1.
DSW1, DSW2 and R4 are running EIGRP with an AS of 10. Redistribution is enabled where necessary.
R1 is running a BGP AS with a number of 65001. This AS has an eBGP connection to AS 65002 in the ISP's network. Because the company's address space is in the private range.
R1 is also providing NAT translations between the inside (10.1.0.0/16 & 10.2.0.0/16) networks and outside (209.65.0.0/24) network.
ASW1 and ASW2 are layer 2 switches.
NTP is enabled on all devices with 209.65.200.226 serving as the master clock source.
The client workstations receive their IP address and default gateway via R4's DHCP server.
The default gateway address of 10.2.1.254 is the IP address of HSRP group 10 which is running on DSW1 and DSW2.
In the IPv6 layer 3 topology R1, R2, and R3 are running OSPFv3 with an OSPF process number 6.
DSW1, DSW2 and R4 are running RIPng process name RIP_ZONE.
The two IPv6 routing domains, OSPF 6 and RIPng are connected via GRE tunnel running over the underlying IPv4 OSPF domain. Redistrution is enabled where necessary.
Recently the implementation group has been using the test bed to do a `proof-of-concept' on several implementations. This involved changing the configuration on one or more of the devices. You will be presented with a series of trouble tickets related to issues introduced during these configurations.
Note: Although trouble tickets have many similar fault indications, each ticket has its own issue and
solution.
Each ticket has 3 sub questions that need to be answered & topology remains same.
Question-1 Fault is found on which device,
Question-2 Fault condition is related to,
Question-3 What exact problem is seen & what needs to be done for solution
Client is unable to ping IP 209.65.200.241
Correct Answer:
Solution Steps need to follow as below:
When we check on client 1 & Client 2 desktop we are not receiving DHCP address from R4 ipconfig ----Client will be getting 169.X.X.X
On ASW1 port Fa1/0/ 1 & Fa1/0/2 access port VLAN 10 was assigned but when we checked interface it was showing down Sh run ------- check for running config of int fa1/0/1 & fa1/0/2 (switchport access Vlan 10 will be there with switch
port security command). Now check as below
Sh int fa1/0/1 & sh int fa1/0/2
As seen on interface the port is in err-disable mode so need to clear port.
Change required: On ASW1, for port security need command to remove port-security under interface under interface fa1/0/1 & fa1/0/2.
So in ticket Answer to the fault condition will be as below for
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