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ISEB Foundation Certificate in Business Analysis Sample Questions:

1. Every night at midnight a batch process is invoked to invoice all orders received that day. How will the time midnight be represented on a use case diagram?

A) As a use case.
B) As a system boundary.
C) As an actor.
D) As an association.

2. The following is a list of statements concerning investigation techniques.
a.Questionnaires are an effective way of developing rapport with the business users.
b.Workshops are an effective way of obtaining user buy-in and acceptance.
c.Protocol analysis involves following a user for a period to find out what they do.
d.Scenarios can be used as an effective basis for the development of prototypes.
Which of the following is correct?

A) Statements a and c are incorrect, statements b and d are correct.
B) Statements a and d are incorrect, statements b and c are correct
C) Statements c and d are incorrect, statements a and b are correct.
D) Statements b and c are incorrect, statements a and d are correct.

3. An analyst investigating a sales system wishes to ask questions about how a customer order form is completed in the current system. What investigation technique is the analyst using?

A) Protocol analysis.
B) Activity sampling.
C) Document analysis
D) Structured observation.

4. Which of the following is a primary activity in the value chain?

A) Information Technology (IT).
B) Marketing and Sales.
C) Procurement.
D) Human Resources (HR).

5. What is the final stage of the waterfall systems devebpment lifecycle?

A) Post-implementation review.
B) User acceptance testing.
C) Benefits realisation.
D) Implementation.

Solutions: