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WGU Operations-Management Exam Syllabus Topics:

WGU Operations Management (C215, VDC2) Sample Questions:

1. Which type of aggregate plan is preferable when a company produces custom or special purpose equipment, one-of-a-kind items, or highly perishable products?

A) A level aggregate plan
B) A chase aggregate plan
C) A modified sales and operations plan
D) A hybrid aggregate plan

2. Which term means to schedule a job that starts immediately, regardless of the due date?

A) Finite loading
B) Backward scheduling
C) Forward scheduling
D) Infinite loading

3. When is capacity measurement at the best operating level?

A) When the total cost is minimized
B) At the minimum point of the cost curve
C) When the average unit cost is minimized
D) At maximum capacity

4. A company suddenly finds demand has increased to 140% of its previous capacity. It has been able to hire only a fraction of the employees previously laid off, and a warehouse fire destroyed 80% of its inventory.
Which two options does the company have to rapidly meet the new demand?
Choose 2 answers

A) Hire and train new full-time employees
B) Subcontract a portion of production capacity
C) Build new production facilities
D) Hire temporary workers

5. Which factor determines how long it takes a qualified operator to perform a duty of the job requirements under the assumption that the operator is working at a sustainable pace with the proper tools for the process?

A) Observed time
B) Normal time
C) Performance time
D) Standard time

Solutions: