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Salesforce Certified Slack Administrator Sample Questions:

1. Your Slack Governance Support model includes a group of people designated as Workspace Admins to distribute the workload.
What is a key benefit of setting up a user group for the Workspace Admins?

A) Any Enterprise Grid member can @mention the user group from any workspace within the Enterprise Grid org to send a notification to all of the user group members.
B) Any Slack member by default can add themselves to the Workspace Admin user group to follow along with their activities.
C) Any @mention of the Workspace Admin user group will notify all of the group members, allowing any Slack member to send questions to the group.
D) People that the team works with in Slack Connect can be added to the user group in order to work more closely with the Workspace Admins on certain issues.

2. Your organization is on the Slack Enterprise Grid plan.
Which action can be performed by an Org Owner but not a Workspace Owner?
(Select the best answer.)

A) Turn on approved apps.
B) Reset all members' passwords.
C) Manage single sign-on (SSO) settings.
D) Set message retention policies.

3. You're a Slack admin creating a list of default prefixes. You want to provide employees with standard naming conventions to use when they create new channels.
After reviewing existing channels, you determine that there are three types of channels most often created: * Slack Connect channels for collaborating with partners.
* Channels for groups within a line of business.
* Channels to support collaboration on specific engagements.
What are the three best prefixes to add to your default list?
(Select the THREE best answers.)

A) #slack
B) #team-
C) announce
D) #proj-
E) #ext-
F) #help

4. You're a Workspace Admin for an organization on Slack's Enterprise Grid plan. You've been asked to move a public channel from one workspace to another within your organization.
Which two steps should you take before moving the channel?
(Select the TWO best answers.)

A) Confirm that the Org Owner is prepared to review and approve the channel move request.
B) Confirm that the channel history has been exported.
C) Confirm that you are an admin in both the origin and destination workspaces.
D) Confirm that all channel members are members of the destination workspace.
E) Remove all members from the channel. They will need to be added again after the channel has moved.

5. You're a Workspace Owner for a Slack Business+ workspace.
The sales team wants to work with customers in Slack, but sales representatives change accounts frequently.
Which best practice process should you establish?

A) Create new account channels and share them with the respective customers using Slack Connect.
B) Create a new free Slack workspace and invite the sales and customer care teams as full members.
C) Invite the customers to the respective existing account channels as Single Channel Guests and archive the channels when the relationship ends.
D) Create new account channels and add the respective customers as Single Channel Guests with an expiration date of 1 year.

Solutions: