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Salesforce Slack-Con-201 Exam Syllabus Topics:

Salesforce Certified Slack Consultant Sample Questions:

1. You are working with your client to design and tailor curriculum for their upcoming Admin Essentials training. In order to ensure that the training adequately prepares Admins to support users across the company, you want to confirm which permissions are enabled for Workspace Owners and Admins.
Which two project deliverables should you review to find this information?

A) Policies & settings documentation
B) Statement of work (SOW)
C) Communications plan
D) Roles and responsibilities matrix
E) Grid Orientation curriculum

2. An employee has a channel they want to archive.
Which scenario represents the most automated channel archive/unarchive request process?

A) Direct message (DM) a workspace admin and request the archive/unarchive link.
B) Open the #plzadmin-benefits channel and send a message requesting support to archive the existing channel.
C) Open the #plz-admin channel, navigate to the channel workflows and begin the archive/unarchive workflow.
D) Open the #plz admin channel and send a message requesting support to archive the existing channel.

3. Your client is trying to increase Slack adoption across their grid. Their current setting for private channel creation is set to Workspace Admins and Owners only. They would like to make this available for everyone except guests.
Where can this change be made?

A) Adjust channel management settings in workspace settings and channel management for individual workspaces where the Slack adoption was low.
B) Adjust channel management settings in org settings, channel management to make sure all workspaces get the same settings.
C) Members can adjust channel management settings in individual workspaces where the Slack adoption was low.
D) Adjust channel management settings by going to org settings, organization policies, then select permissions and update channel management policy for private channels.

4. RedSplash Corp is trying to determine Slack adoption by department to understand where managers can identify Slack champions who can train other internal users.
What attributes mapping can you suggest to get an insight into this data?

A) Map SCIM attributes dept and mgr to populate the custom profile fields "Department" and "Manager" in Slack.
B) Push SCIM attributes enterprise.department and enterprise.manager.managerId from IDP to populate the custom profile fields "Department" and "Manager" in Slack.
C) Create custom profile fields "Department" and "Manager" so members can update them manually.
D) Create custom profile fields "Department" and "Manager" so SCIM can push values to these fields.

5. You're working with a commercial retail client and you've almost finalized the grid design recommending four total workspaces: Sales, Marketing, Finance and a fourth Social workspace to connect all employees.
Towards the end of the session, the client voices the concern that Sales and Marketing teams will have a hard time collaborating on joint initiatives with this structure.
Which grid design recommendation can best help address their concern while maintaining the final grid design?

A) Create Sales and Marketing channels in the Social workspace since all employees are already a part of that workspace.
B) Encourage use of direct messages by Sales and Marketing team members to collaborate and move work forward.
C) Use multi-workspace channels to connect Sales and Marketing users and allow them to collaborate on joint projects.
D) Create a Sales and Marketing workspace for employees to collaborate on projects together.

Solutions: