SAP C-PXSUP-90 Q&A - in .pdf

  • Exam Code: C-PXSUP-90
  • Exam Name: SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One
  • Updated: Aug 17, 2026
  • Q & A: 80 Questions and Answers
  • Printable SAP C-PXSUP-90 PDF Format. It is an electronic file format regardless of the operating system platform.
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SAP C-PXSUP-90 Q&A - Testing Engine

  • Exam Code: C-PXSUP-90
  • Exam Name: SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One
  • Updated: Aug 17, 2026
  • Q & A: 80 Questions and Answers
  • Install on multiple computers for self-paced, at-your-convenience training.
  • PC Test Engine Price: $59.99
  • Testing Engine

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SAP C-PXSUP-90 Exam Syllabus Topics:

SectionWeightObjectives
Topic 1: ABAP System Analysis & Troubleshooting40%- Error & Performance Analysis
  • 1. Traces: SQL Trace, ABAP Trace, ST05
    • 2. System logs: SM21, ST11, SM13, SM12
      • 3. Debugging techniques and runtime analysis
        - ABAP Workbench & Dictionary
        • 1. Screen processing (PAI/PBO) and system fields
          • 2. Data Dictionary objects and attributes
            • 3. Transactions SE80, SE11, SE16, SM30
              Topic 2: Incident Management Fundamentals20%- SAP Support Infrastructure
              • 1. Connecting to SAP Global Support
                • 2. SAP Solution Manager Work Centers
                  • 3. SAP Notes and Knowledge Base search
                    - Support Process Overview
                    • 1. Message lifecycle and status management
                      • 2. Response and escalation procedures
                        • 3. Business hours and SLA configuration
                          Topic 3: SAP Business All-in-One Support25%- Application-Specific Support
                          • 1. Incident handling for preconfigured business processes
                            • 2. Customizing and transport management
                              • 3. System monitoring and health checks
                                Topic 4: Advanced Support Tools & Procedures15%- SAP Note Implementation
                                • 1. Correction instruction application
                                  • 2. Transaction SNOTE usage
                                    - Collaboration & Reporting
                                    • 1. Updating messages with SAP
                                      • 2. Support reporting and documentation

                                        SAP Certified Associate - Support Consultant for Incident Management with SAP Business All-in-One Sample Questions:

                                        1. You are analyzing a problem with a failed update that terminated in a shortdump. You need to reproduce the problem so it can be analyzed using an SQL trace. What is the best way to do this?

                                        A) Use SM13 to repeat the update for all records that belong to the transaction.
                                        B) Execute the transaction once more.
                                        C) Debug the failed update from SM13.
                                        D) Test the failed update module in SM13.


                                        2. You receive a customer message where several issues are reported. What will be your next step?

                                        A) Solve all issues in the message, because it is beneficial for the customers to report several issues in one message.
                                        B) Ask your colleagues for processing this message.
                                        C) Start message processing without contacting the customer.
                                        D) Kindly ask the customer to separate the issues, that is, create one message for each issue.


                                        3. How do you search for matching notes and messages for a given message? (Choose two)

                                        A) Search on notes with customer installation number.
                                        B) Include customer specific descriptions in the search fields.
                                        C) Search on notes with support packages/releases included.
                                        D) Use technical terms (not long texts, but error messages).


                                        4. Which of the following statements accurately describe a client in an SAP system? (Choose two)

                                        A) A client may represent an entire company.
                                        B) A client corresponds to a customer.
                                        C) A client represents a completely independent business entity.
                                        D) A client has its own database.


                                        5. What is Product Support Hierarchy in SAP environment used for? (Choose two)

                                        A) It is a powerful instrument in organization and reporting within Product Support.
                                        B) In SAP, a product hierarchy is used for pricing.
                                        C) It is a view on the Application Component Hierarchy.
                                        D) It is part of the Service Level Agreement.


                                        Solutions:

                                        Question # 1
                                        Answer: D
                                        Question # 2
                                        Answer: D
                                        Question # 3
                                        Answer: C,D
                                        Question # 4
                                        Answer: A,C
                                        Question # 5
                                        Answer: A,C

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