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Topics of SHRM SHRM-CP: Society for Human Resource Management Certified Professional Exam

Candidates must know the exam topics before they start of preparation. because it will really help them in hitting the core. Our SHRM SHRM-CP exam dumps will include the following topics:

Module 1: Define

Introduction to SHRM

• SIPOC (supplier, input, process, output, customer)
• Project teams
• Pareto analysis
• Stakeholder analysis
• History of SHRM
• Voice of the customer (VOC)
• Converting VOC to CTQs (critical to quality)
• Objective primary and secondary metrics
• Cost of poor quality (COPQ)
• CTx (quality, time, cost)
• DMAIC (Define, Measure, Analyze, Improve, Control) methodology overview
• Project charter
• Examples of SHRM results
• Scope
• Problem statement
• Business opportunity
• SHRM metrics
• Need for SHRM

Module 2 : Measure

• Confidence intervals

• Variable gage R&R

• Batch versus single-piece flow

• Crossed versus nested designs

• Power and sample size calculations

• Normal distribution

• Binomial and Poisson capability analysis

• Scatterplot

• 5S (sort, straighten, shine, standardize, sustain) and visual management

• Boxplot

• Value stream, flow

• Non-normal capability analysis

• Sampling and data collection

• Rolled throughput yield (RTY), defect per unit (DPU), defects per million opportunities (DPMO), Sigma level (including shift)

• Graphical tools

• Sampling techniques: random, stratified random, systematic, rational subgrouping

• Process distributions

• Measurement system analysis

• Normal capability analysis (Cp, Cpk, CPM, Pp, Ppk)

• Binomial, Poisson

• Push versus pull systems

• Sampling bias

• Process capability

• Destructive testing

• OEE (overall equipment effectiveness)

• Central limit theorem

• Attribute Gage R&R

• Accuracy versus precision

• Process stability

• Fishbone diagram

• Basic statistics and probability

• Pareto chart

• Exponential, Weibull, lognormal

• Seven forms of waste

• Histogram

• Lean concepts

• Sample versus population

• Standard work

• Types of data

• Dot plot

• Mean, median, mode

• Process mapping

• Range, interquartile range, variance, standard deviation

• Kanbans, work cells

• Supply chain, just-in-time

• Percentiles

• Time series plot

Module 3 : Analyze

• Failure mode and effects analysis (FMEA)
• Normal
• Mood's median test
• One-sample t-test
• Multiple regression
• Binomial, Poisson
• Binary logistic regression
• Two-sample t-test
• DOE center points, blocking, covariates
• Test for equal variance
• 2k full factorial DOE
• Two-sample Poisson rate
• One-sample sign
• Chi-square
• Inferential probability distributions
• True, False
• Multi-vari analysis
• Chi-squared contingency table
• Two-sample test for variation
• Two-proportion test
• One-sample Poisson rate
• Anderson-Darling normality test
• One-way analysis of variance (ANOVA)
• One-proportion test
• Correlation and regression
• One-sample test for variation
• Hypothesis testing
• Paired t-test
• Design of experiments (DOE) strategies

Module 4 : improve

• Checklist
• Mistake proofing
• Process simplification
• Self-inspection
• Load charts/line balancing
• Training
• Spaghetti chart
• Time value mapping
• Theory of constraints
• Value stream mapping
• Lean measures of time: lead time, takt time, completion time, cycle time

Module 5 : Control

• Xbar-R charts
• P-charts
• Xbar-S charts
• I-MR charts
• C-charts
• U-charts

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